Policies

Overruns/Underruns

You will notice that all of our Order Reviews show, Amounts listed below do not account for possible overs or unders. There is the possibility of 5% Overruns/Underruns on all orders. Oftentimes our factory partners will print a small amount of extras in case there is spoilage during the production process. This is part of the Quality Control process and it is in place to make sure that you get all that you need. But when every piece prints correctly, there may be extra pieces. Our industry traditionally bills for overruns - we hope our clients can use the small number of additional pieces. But if you do not need them or do not have the budget for them, we will pick up the overruns. All we ask is that you please let us know before production that you will not accept overruns on your order. We may be able to pay a small upcharge for the exact quantity you want or may be able to change factories partners (which could impact production times and selection) and there would be the possibility of underruns, but we'd likely be able to accommodate. If you receive an underrun, you will only be billed for the quantity you received.

Return Policy

We want you to be 100% happy with the goods you order, the service you receive and the way we apply your logo or branding. In addition, we guarantee the quality and workmanship of our products for 30 days from the day you receive your order. If you have a quality concern, please contact us.

Privacy Policy

To protect the privacy of all visitors to this website, all personal information about individual users (name, address, E-mail address, credit card numbers) is confidential and is used only to fulfill orders from this site.

Disclosures/Copyrights

All content on this website is the property of KelseyPromo or its content suppliers and is protected by local and international copyright laws. The specific layout and arrangement of all content on this site is the exclusive property of KelseyPromo and is protected by local and international copyright laws. Any modification, duplication or distribution of the content of the site is strictly prohibited.

Disclaimer

KelseyPromo makes no representations or warranties of any kind, express or implied, as to the operation of the site or product information. To the full extent permissible by law, KelseyPromo disclaims all warranties, express or implied, regarding merchantability and fitness for a particular use. KelseyPromo will not be liable for any damages due to misuse of the site including but not limited to direct, indirect, incidental, punitive or consequential damages.

Applicable Law

This site is created and controlled by  KelseyPromo. We reserve the right to make changes to our site and these disclaimers, policies, or terms and conditions at any time.